How A. G. Lafley saved P&G
        Two years after taking over as president, A.G. Lafley has restored $40 billion in market value and reinvigorated the maker of Tide, Crest and Pampers.
The Lafley method: Face the facts, think like a consumer
Up next: Innovation, more cost-cutting

Baldwin just a fading note
        A year after Baldwin Piano & Organ Co. sought bankruptcy, little remains of the 140-year-old piano-making icon except a lawsuit.

Research to find phone deals
        If you've spent any time scrutinizing your telephone bill recently, it probably leaves you with as many questions as answers.

Tipsheet improved
        The Cincinnati Enquirer's free daily e-mail business briefing is even easier to receive. How do you get it? Click here to register.

Rug Gallery owners weave skills to build success

        After six years of slow but steady growth, the business outgrew its space. An analysis of customers' ZIP codes showed that 80 percent lived in the Interstate 71 corridor, so Mr. Presnell and his wife Arlene found an affordable retail space in Montgomery and moved the business there.

Big convenience or Big Brother?

        Mr. Conrad is one of the 2,000-plus customers of a Thriftway grocery store in West Seattle who signed up in a pilot program run by Oakland, Calif.-based Indivos Corp. that links customers' fingerprints with their credit or debit cards, allowing them to buy groceries by simply running a finger over a scanner.

Learn to do it now
        The call came to my office in the middle of a hectic morning. I heard my Aunt Frieda's shaky voice on the phone, “Linda died this morning.”

Tristate Business Notes
        Tractor Supply Co. has opened a new retail store at 4525 Hamilton-Middletown Road in Hamilton.

What's the Buzz
        In what will be a true novelty for any bank these days, the parent of Firstar Bank will soon pay consumers to use their check cards.

Erpenbeck archive
        A. William Erpenbeck spent years building a company that appears to be crumbling. One of the Tristate's biggest home builders, the Erpenbeck Co., is under federal investigation for a suspected bank fraud that is affecting lenders, subcontractors and home owners. Click here for links to all Enquirer reports.

Greater Cincinnati 100
        Manufacturing dominates the field among Greater Cincinnati's 100 biggest private companies.
11 companies break into top 100
List of Greater Cincinnati 100