Sunday, September 21, 2003

Business Notes



Bit of Southwest comes to Greendale

A restaurant with a Southwest flavor has opened in Greendale, near the entrance to the Argosy Casino.

Buffalo's Southwest Cafe offers Buffalo-style chicken wings, steaks, ribs, fajitas, chili, quesadillas and other classic fare.

The menu also includes appetizers, soups, salads and desserts.

The franchisee is Linda S. Kern, a Cincinnati resident and sergeant in the Cincinnati Police Department for more than 20 years. The restaurant's general manager is Christopher Dulley, also of Cincinnati.

Buffalo's Southwest Cafe, based in Marietta, Ga., has about 50 restaurants in the Southeast and Midwest.

The Greendale restaurant, at 535 Eads Parkway East, is open 11 a.m. to 1 a.m. Sunday-Wednesday and 11 a.m. to 3 a.m. Thursday-Saturday.

Information: 812-537-6600.

Hall for banquets, conferences to open

An upscale banquet and conference center is under construction in Clermont County.

Norlyn Manor, at 4440 Ohio 132 in Batavia Township, will be a 21,000-square-foot center that can serve up to 900 in one large hall or be divided into four individual rooms.

"The Wolfer family has seen the need for this type of facility on the east side of the city for the last 30 years," said Lynne Wolfer, president of Norlyn Manor. "Customer service and elegance are our number one and two priorities."

The facility is on nearly 20 acres six miles east of the Interstate-275/Ohio 32 intersection. According to Wolfer, the entire banquet and conference center has a European flair. The back of the building is lined with French doors that open onto separate patios, a pond and a gazebo.

Norlyn Manor, which has an estimated building cost of $2 million, is to be completed in December.

Wolfer currently is booking events for 2004. Information: 732-9500 or www.norlynmanor.com.

S. African painted table linens offered

A South Africa native went back for a visit and returned to Cincinnati with a new line of imported table linens.

Adrianne Grunes happened upon Carmel, a trendy design company in Johannesburg that produces hand-painted table linens. They are coated with polyurethane, making them waterproof and stain-resistant.

"I was immediately attracted to the wonderful colors, unique designs, affordable prices and ease of care," Grunes said.

The Loveland resident is the first U.S. representative for Carmel and shows the company's wares by appointment or during special Carmel parties.

Products include sets of placemats, tablecloths of various sizes and shapes, and wipe-clean "butcher" aprons.

There are also serving accessories in pottery, glass and metal.

Information: 583-0988 or igrunes@fuse.net.

Learn more about your customers

A new online software program allows businesses to elicit feedback from their customers, track customer demographics, and provide incentives such as coupons.

The business, Virtual Feedback, allows firms to learn more about their customers, said owner Reyne Haines.

"Traditionally, this information is gathered by dated consumer response card methods or by the ever-annoying and expensive telemarketing call center," Haines said. "Through the Internet, Virtual Feedback offers the consumer a fresh and well-accepted method of providing feedback about your products or services."

Information: www.virtualfeedback.com.

Dan Pinger agency to represent LAGA

Lipson Alport Glass & Associates (LAGA), an international brand marketing and design consulting firm, has chosen Dan Pinger Public Relations as its public relations agency.

LAGA, founded in Cincinnati in 1947. It maintains offices in Cincinnati, Chicago and New York and is the founder and managing partner of International Design Partnership, a marketing and design resource in South Africa and Europe, the Pacific Rim and the Americas.

Information: 961-6225 or www.laga.com.

E-mail jcallison@zoomtown.com or fax 564-6991 with openings, expansions and other news about neighborhood businesses.




BUSINESS COVER STORIES
Kroger growth tougher
Delta tries to make customers love to fly
Clear Channel clearly center of controversy
Government rethinking deregulation of radio
Prepare for estate: Planning avoids conflict

SMALL BUSINESS NEWS
Small businesses rid distractions with CEN
Get more from your one-timers
Take time to make business productive
Business Notes

OTHER BUSINESS HEADLINES
Business meetings & seminars this week
Bankruptcies
Commercial real estate