Kroger growth tougher
Faced with competition from superstores, warehouse clubs and even gas station mini-marts, traditional grocery stores are losing market share at a brisk clip.

Delta tries to make customers love to fly
HEBRON - Company officials acknowledge they have taken away some attention from treating customers right and that Delta's reputation as an industry leader in customer service has lost some of its luster. Now, they're refocusing on that area.

Clear Channel clearly center of controversy
In the past 12 months, Clear Channel Communications has been accused of everything from monopolizing and homogenizing the radio industry to banning the Dixie Chicks and being a right-wing mouthpiece.
Government rethinking deregulation of radio

Business meetings & seminars this week
Announcements of meetings and seminars, and instructions for listing your event.

Tipsheet improved
The Cincinnati Enquirer's free daily e-mail business briefing is even easier to receive. How do you get it? Click here to register.
Small businesses rid distractions with CEN
NORWOOD - One of the most significant developments in business in the past decade is the trend toward outsourcing peripheral functions.
Business Notes
A restaurant with a Southwest flavor has opened in Greendale, near the entrance to the Argosy Casino.
Get more from your one-timers
For the first decade of my consulting business, I depended on "one-off" clients: I'd do the work for them, and then they'd have no need for my type of work again. I'm not alone. Many businesses are built around one-time customers, but that's a dangerous business strategy.
Prepare for estate: Planning avoids conflict
NEW YORK - It was soon after their mother's death in 1996 that Lea Yardum and her sister got into a big fight and stopped speaking to each other.
Take time to make business productive
NEW YORK - If you're looking for ways to make your small business more productive, the answer isn't just to buy new computers or outsource tasks such as bookkeeping.

Commercial Real Estate

SATURDAY SPOTLIGHT   (Index of Saturday's local stories)
AK Steel looks ahead
The removal of AK Steel's top executives could improve the Middletown-based firm's tumultuous labor relations and ease the path to cost-cutting measures, analysts and union officials said Friday.
AK Steel workers fret after shake-up

Cards help to budget bucks
OXFORD - Next week, Miami University ID cards will be transformed into debit cards.
Student ID debit cards nothing new for OSU

Talk of merger boosts Blockbuster shares
DALLAS - Shares of Blockbuster Inc. jumped Friday after a report that the video-rental giant is in the early stages of talks about a possible merger with Columbia House, the mail-order music and movie retailer.

Top private firms saw recession
Even before the recession hit in March 2001, Greater Cincinnati's largest private businesses saw the tough times coming.

Drees Co. grabs top ranking in the 100
The Drees Co. earned the top spot in this year's Greater Cincinnati 100, but company officials say that the home builder is even bigger now.

Vehicle dealers showed the way
The tech bubble burst, the U.S. economy slumped, and consumers ducked for cover from terrorists.
These 100 show best of can-do spirit
Health care costs bite deep
Accountable to themselves
Habegger posts 50th profit in 50th year
Builder moves up - for now
Floturn flourishes as others fall
Sumerel service adds to revenue
Companies: Outlook for economy is grim
Everclear emerges as true up-and-comer

Erpenbeck archive
A. William Erpenbeck spent years building a company that appears to be crumbling. One of the Tristate's biggest home builders, the Erpenbeck Co., is under federal investigation for a suspected bank fraud that is affecting lenders, subcontractors and home owners. Click here for links to all Enquirer reports.